Return & Refund Policy

Thank you for choosing Safemaca. We are dedicated to providing outstanding customer service, and we are here to assist you if you are not entirely satisfied with your purchase.

Returns:

You have a 14-calendar-day period from the date of parcel delivery to initiate a return.
To be eligible for a return, the item must be unused and in its original packaging.
Please ensure that you include the receipt or proof of purchase when returning the item.

Refunds:

Upon receiving your returned item, we will carefully inspect it and inform you of the refund status.
If the return is approved, we will initiate the refund to your original method of payment.
Please note that the processing time for the credit may vary depending on your card issuer's policies.

Shipping:

You are responsible for the shipping costs associated with returning the item.
Kindly note that shipping costs are non-refundable and will be deducted from the refund amount.

If you have any questions or require assistance regarding the return process, please do not hesitate to contact our dedicated customer support team. We are here to help you.